CASE STUDY: Improving the efficiency and reliability of an IT infrastructure

CASE STUDY: Improving the efficiency and reliability of an IT infrastructure

  • PR & Marketing Agency
  • Leamington Spa
  • 1-10 employees

“I heard about Sort-IT through word of mouth. I was moving the business from a serviced office space and needed somebody to help set up the IT infrastructure at the new offices. That was back in 2014, and I haven’t looked back since.“

➤ Danny Rughoobeer, MD
Red Marlin

About Red Marlin

Red Marlin is a leading PR and marketing agency based in Leamington Spa at the heart of the UK’s car industry in Warwickshire.

They specialise in creating effective content and providing communications services to automotive and mobility businesses, encompassing classic cars, transport, motorsport and advanced engineering.

Sort-IT look after all of Red Marlin’s IT needs, providing IT Support, Cyber Essentials Certification and cyber training, and offering advice and guidance on improving processes and systems as the business grows.

The business challenge

When Red Marlin moved from a serviced office space to their first office, they needed somebody to help set up their IT infrastructure and support them with their IT systems and processes as the company grew.

Like many SMEs, they couldn’t justify the expense of employing an IT Manager, so they looked to outsource their IT.

Their business is reliant on IT and they needed to work with an IT provider they could trust to keep everything running smoothly.

The solution

We advised Red Marlin on the most appropriate hardware and software solutions for their current needs, and to allow for future scalability, to support them as their business grew.

Our support engineers completed the set up and configuration of all the necessary equipment, in accordance with their floorplan.

We continue to proactively monitor the network and provide remote support services.

In addition, we carry out periodic systems reviews and advise on areas for improvement with regard to their IT needs.

  • Improved productivity
  • Peace of mind
  • Reduced downtime
  • Affordable monthly billing

We also provide ACT with these additional products/services:

  • Microsoft 365
  • Cyber Essentials Certification

We asked Danny for three words to describe Sort-IT. He said…

  • Friendly
  • Approachable
  • Knowledgeable

“You don’t know what you don’t know, so we’d rather leave IT to the experts. We know Sort-IT have got our back and if we do encounter any problems they will get it sorted. They look after all the behind-the-scenes IT necessities that keep the business running smoothly, so that’s one less headache for us!”

➤ Danny Rughoobeer, MD
Red Marlin